Articles


Customer Analytics: Unlocking Growth



A new era is unfolding where in-depth customer analytics will have a direct impact on shareholder returns. The hunt is...Read more.

Customer Analytics: Can Regional Banks Overcome Scale Disadvantages?



A North America multi-bank study by Novantas reveals an “arms race” to build systems, applications and talent in customer analytics.

Digital Drivers of Branch Sales Productivity



Rather than being divided, online shopping and branch sales fulfillment are joined at the hip for new household acquisition —...Read more.

Street Corner Presence vs. Perceived Convenience: Are Banks Ready for the Shift?



As the branch loses its all-encompassing role, retail banks must redefine how they provide and promote convenience.

News


Get Ready For Mobile Account Opening



In a recent survey on FindABetterBank, 62% of checking account shoppers expect to open the checking account at a branch....Read more.

West Coast Wealth Managers Woo New York’s Upper Crust



Pursuing a specific demographic is a smart way for West Coast lenders to gain a foothold in New York, according...Read more.

4 Ways to Compete for Mobile Payments



If banks and credit unions can't keep payments tied to people's primary accounts, mobile tech will cut them out of...Read more.

Nevada financial institutions alter footprint as technology advances



Kevin Travis, a managing director at the financial advisory consulting firm Novantas in New York, said branch employees are moving...Read more.

Events


Digital Banking Summit 2014


How and Where to Make Digital and Branches Work Together

CBA Webinar Sponsored by Novantas


How to Close Branches and Keep Customers: A Case Study — New, Practical Network Optimization for Tough Trade Offs

NYBA Retail & Small Business Banking Conference


Optimizing the Branch for Sales, Changing Branch & Team Roles

Making Tough and Innovative Network Decisions

Novantas at CBA Live 2014


Taking Share in Home Equity: How to Leverage Customer Information Advantage in Precision Pricing and Analytics

Making Digital Pay Off with Multi-Channel Shoppers

Disruptors: Who is the Next “Blockbuster”?