Articles


Customer Analytics: Unlocking Growth



A new era is unfolding where in-depth customer analytics will have a direct impact on shareholder returns. The hunt is...Read more.

Customer Analytics: Can Regional Banks Overcome Scale Disadvantages?



A North America multi-bank study by Novantas reveals an “arms race” to build systems, applications and talent in customer analytics.

Digital Drivers of Branch Sales Productivity



Rather than being divided, online shopping and branch sales fulfillment are joined at the hip for new household acquisition —...Read more.

Street Corner Presence vs. Perceived Convenience: Are Banks Ready for the Shift?



As the branch loses its all-encompassing role, retail banks must redefine how they provide and promote convenience.

News


4 Ways to Compete for Mobile Payments



If banks and credit unions can't keep payments tied to people's primary accounts, mobile tech will cut them out of...Read more.

Nevada financial institutions alter footprint as technology advances



Kevin Travis, a managing director at the financial advisory consulting firm Novantas in New York, said branch employees are moving...Read more.

Prepare for Rising Rates Before It’s Too Late



More consumers will be shopping online for interest-bearing checking accounts. Are you poised to compete?

Tellers Become Guides and Storytellers in High-Tech Branches



"Assisted self-service is the way it will end up fairly quickly," says Kevin Travis, who leads the distribution practice at...Read more.

Events


NYBA Retail & Small Business Banking Conference


  • Optimizing the Branch for Sales, Changing Branch & Team Roles
    • Darryl Demos, Managing Director and GM of Novantas Solutions
    • Susan Sciarra, Senior Vice President, M&T Bank
  • Making Tough and Innovative Network Decisions
    • Les Dinkin, Managing Director, Novantas
    • Frank D. Filipo, Executive Vice President & Chief Operating Officer, The Suffolk County National Bank
    • Jesse Tomczak, Senior Vice President, Customer Experience Executive, Pioneer Bank

Novantas at CBA Live 2014


  • Taking Share in Home Equity: How to Leverage Customer Information Advantage in Precision Pricing and Analytics
    • Jay Plum, Executive Vice President, Consumer and Mortgage Lending Director, Huntington Bank
    • Grace Lee, Principal, Novantas
    • Darryl Demos, Managing Director and GM of Novantas Solutions
  • Making Digital Pay Off with Multi-Channel Shoppers
    • Chris Musto, Managing Director, Novantas
  • Disruptors: Who is the Next “Blockbuster”?
    • Sherief Meleis, Managing Director, Novantas
    • Steve Turner, Managing Director, Novantas

Keep, Improve or Close Branches? Smart New Analytics for Tough Branch Decisions


  • Keep, Improve or Close Branches? Smart New Analytics for Tough Branch Decisions
    • Alex Lee, Principal, Novantas
    • Darryl Demos, Managing Director and GM of Novantas Solutions

Novantas at American Banker – Retail Banking 2014


  • Race to 2020: Will Retail Banks Be Ready?
    • Sherief Meleis, Managing Director, Novantas