Sam H. Radwan Joins Novantas, Consulting Expert will Lead Insurance Industry Practice

March 20, 2007

NEW YORK — Novantas LLC, the leading provider of management consultancy and information services to the financial services industries, today announced the addition of Sam H. Radwan, formerly a partner and head of the global insurance practice at Opera Solutions LLC.

Radwan will lead and expand the insurance industry practice at Novantas, building on a successful track record in this sector that stretches back more than a decade.

Radwan brings more than 15 years of financial services experience to Novantas. Prior to joining Opera Solutions, he was a managing partner and head of global consulting at TowerGroup Consulting Services. Earlier he managed the Midwest strategy practice of PwC Consulting, a subsidiary of IBM Corp., and he also worked in the Chicago offices of both Accenture and the former Coopers & Lybrand.

"Sam is recognized for his achievements in client performance improvement in financial services, and his grounding in customer science is a superb fit with the philosophy and capabilities of Novantas," said Dave Kaytes, a Managing Director at Novantas. "His presence marks a major expansion of our insurance practice."

Novantas "is an excellent match for me, both in its focus on client service and on customer science as a path to performance," said Radwan. "I am highly enthusiastic about working with this energetic and committed team of professionals."

Radwan has been named a Managing Director at Novantas, and will work out of the Firm's Chicago office.

Radwan earned a Master's degree in finance and computer science at the University of Pennsylvania. He has been quoted in several leading industry publications and is a frequent quest speaker at major industry conferences.

Novantas is the acknowledged leader in customer science and revenue strategy in the financial services industry. The Firm specializes in investigating and interpreting customer needs, attitudes and behaviors in ways that help companies to refine marketing decisions, customer strategies, and sales and service activities.