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Steve Klinkerman
(212) 953-4444
sklinkerman@novantas.com

Henry “Hank” Israel Joins Novantas; Expert will focus on Building Bank Revenues through Innovation

2008-11-05

NEW YORK – Novantas LLC, the leading provider of management consultancy and information services to the financial services industries, today announced the addition of Henry “Hank” Israel, a bank consulting and research expert with deep experience in payments and retail banking.

Most recently, Israel was Managing Principal of Liquidity Products for Fiserv Inc., continuing in a career progression that included predecessors CheckFree Corp. and Carreker Corp. He has been named a Director at Novantas and will be based in the Firm’s New York office.

Israel will focus on helping banks to grow revenues, with special emphasis on developing innovative products, improving the retention of fee-intensive customer relationships, and refining pricing strategies. He is an industry leader in developing checking product and service charge strategies that help to retain valuable accounts and improve brand loyalty.

“With an extensive background in consulting, research and payments, Hank Israel brings a blend of innovation and pragmatism that will be invaluable to our clients as they deal with critical challenges in the deposit business,” said Dave Kaytes, a Managing Director at Novantas.

Prior to FiServ, Israel was Vice President of Commercial Studies for Global Concepts Inc.; a Systems Engineer at the former Mercator Software Inc.; and a Specialist at Ceridian Corp. focusing on electronic data interchange (EDI). He started his career at the Federal Reserve Bank of Atlanta, where he contributed to the design of the Fed’s current automated clearinghouse (ACH) infrastructure, as well as the settlement process for the IRS’ Electronic Federal Tax Payment System.

Israel earned a Bachelor of Arts in Philosophy from Haverford College, Pennsylvania, and also conducted post-graduate studies in Business at Georgia State University.

Novantas is the acknowledged leader in customer science and revenue strategy in the financial services industry. The Firm specializes in investigating and interpreting customer needs, attitudes and behaviors in ways that help companies to refine marketing decisions, customer strategies, and sales and service activities.

For more information on Novantas, please see us online at www.novantas.com.