

Vol. 1 No. 1 | 2010
To Solve the Checking Problem, Solve the Household Cash Management Problem
May 2010
To successfully reposition checking and household financial services, banks should look beyond products and fees to solve the customer cash management challenge.
Strengthening Customer Dialogue in the Shadow Retirement Market
July 2010
A “Shadow Retirement Market” of investors estimated to account for almost $9 trillion, based on recent Novantas and Informa research, saves 60% of funds outside of their formal retirement plans.
Checking Evolution: Welcome to the Cash Management Account
6th April 2010
Monthly finances are out of control at many households. In turn, cash management must be the frame of reference in repositioning checking and household financial services.
Exploding the Myths about Frequent Overdrafters
July 2010
Our studies show that one out of every nine checking customers frequently overdraws his or her account. This 11% slice of the customer base had previously generated roughly 80% of the checking industry’s overdraft fee revenue.
Hidden Life of Overdrafters
6th April 2010
Changing laws and regulations notwithstanding, many checking customers will continue to look to banks for help in dealing with account overdraft incidents.
Rebooting the Checking Operating Model
6th April 2010
Facing a sharply reduced revenue cushion to compensate for losses, banks will need to be much more selective about how they operate critical aspects of the checking business.
Webinar
Bankerstuff — Building Blocks of Risk Management in the Post Credit Crisis Era
April 2010
Coming out of the credit crisis, most banks are rethinking their credit risk management and mitigation capabilities. This extends from the basic building block of credit analytics to managing the full customer lifecycle.
Video
Getting Your Money’s Worth — Retail Banking Sustainability
June 2010
Sherief Meleis and Judith West discuss the importance of integrity for bank sustainability.
ABC News — Banks Eliminating Free Checking
June 2010
“Banks are trying to find ways to continue to offer low-cost, almost free checking products,” says Rick Spitler of Novantas.
Podcast
Update on UK Elections: Expected Effect on World Financial Sectors
May 2010
Following a most unusual outcome for the UK election, Cicero’s Iain Anderson explains the likely effects the new coalition government will have on the financial sector.
A New Political Landscape: After the 2010 UK General Election
April 2010
With the closest UK General Election in decades fast approaching, Novantas hosted a British American Business affiliated discussion on the likely outcome and what it may mean for financial markets in the US, UK and EU.
Commentary
Asset Allocation: Striking a New Balance between Risk and Reward
April 2010
Progressive bankers are taking a much more comprehensive view of asset diversification, with emphasis on pragmatic insights that can be harnessed to support healthy growth.



