Novantas in the News

cuna lending council — Collection Strategies Adjust to Economy 8th Mar 2010 The industry-wide move toward settlement offers is “a blunt instrument that reflects the degree of distress in the industry,” says Jim Bramlett, managing director at consulting firm Novantas. … “You need to make some sort of appeal to the person in a way that’s going to say, ‘I’m trying to work with you here’,” says Alan Mattei, Novantas managing director.

toolbox.com — Connecting With Employees and Customers? Let Me Count the Ways. 8th Mar 2010 Another customer experience champion is Novantas, the rapidly growing financial services consulting firm. Where Amica emphasizes emotional connections with consumers, Novantas emphasizes rational connections with corporate clients. It applies advanced mathematics and modeling to help its clients deliver extraordinary experiences to the client’s customers.

US Banker — In Search Of Wallet Share 1st Mar 2010 “Relationship banking has never been more important than now for the proper economics of the business,” says Rick Spitler, a managing director at Novantas, a consulting firm in New York. “Cross—selling and relationship banking have to be a huge priority going forward,“ especially since new regulations will drive up the costs of checking accounts.

Collections & Credit Risk — Economic Downturn Leads To New Collection Strategies 18th Feb 2010 Jim Bramlett, a managing director at New York-based consulting firm Novantas LLC, describes the industry's move toward larger and more generous settlement offers as “a blunt instrument” that reflects “the degree of distress in the industry.”

The Prepaid Press — 5 Minutes With Alan Mattei 14th Feb 2010 One of the predictions about prepaid debit cards was so intriguing we decided to talk to the prognosticator himself, Alan Mattei of the Novantas consultancy. He speculated on the impact of recent credit card legislation on the sale of prepaid debit cards.

golden mean — The New Rules For Branch Performance 8th Feb 2010 Recently, I have been contemplating the new rules to answer the question of how to accelerate “per branch” profitability in today’s economy. Luckily, the folks at Novantas have also been contemplating this and have written an excellent article on the topic.

Scottrade — Banks Concerned About Driving Efficient Revenue Growth 2nd Feb 2010 Novantas LLC, the leading provider of management consultancy and information services to the financial services industries, today announced the expansion of its Distribution Services to include workforce and process optimization through the addition of Darryl Demos as a Managing Director in the Firm’s New York City office.

Bank Investment Consultant — The Shadow Retirement Market 1st Feb 2010 Wayne Cutler, managing director of Novantas, explains, “Banking’s expansion into the retirement business proved problematic in the Great Recession. Despite recent market gains, most households are still hurting, while advisors struggle to retain customers and rebuild income.”

US Banker — Pursuing A Tinier Target 1st Feb 2010 Given the blind spots, banks have a “myopic” view of the business loan and deposit potential in their markets, says Les Dinkin, managing director at Novantas. So they may not properly target priority markets, align sales goals efficiently or value services accurately.

Fox business — Verint Systems and Novantas Form Strategic Alliance for Retail Financial Services Workforce Optimization Solutions 26th Jan 2010 The initiative with Novantas, a leading provider of management consulting and information services to the financial services industries, will bring together Verint's market-leading branch bank workforce optimization (WFO) solutions with Novantas' leading market/deposit …

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