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Edward Van Eckert
(212) 419-2525
evaneckert@novantas.com

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Videos

	The Financial Column — Checking Customer Acquisition: New Banking Relationships or Just New Accounts 26th July 2010 Banks need to re-evaluate marketing campaigns and promotions. Broad campaigns to acquire customers will likely not drive the volume they have in the past, and certainly won’t drive the value.
	The Financial Column — Strengthening Customer Dialogue in the Shadow Retirement Market 17th July 2010 A “Shadow Retirement Market” of investors estimated to account for almost $9 trillion, based on recent Novantas and Informa research, saves 60% of funds outside of their formal retirement plans.
	The Financial Column — Checking Renewal: The Cash Management Account 11th July 2010 The typical family has double the monthly payment transaction volume from a few decades ago, and scatters resources across multiple accounts. This creates an opportunity for banks to help households better manage their monthly finances.
	The Financial Column — Exploding the Myths about Frequent Overdrafters 5th July 2010 Our studies show that one out of every nine checking customers frequently overdraws his or her account. This 11% slice of the customer base had previously generated roughly 80% of the checking industry’s overdraft fee revenue.
	Getting Your Money’s Worth — Retail Banking Sustainability 27th June 2010 Sherief Meleis talks with Judith West about advising clients on how to increase and retain revenue while at the same time emphasizing superior service and the importance of integrity.
	Insurance Focus — Key Trends in Multi Channel Distribution 22nd December 2009 Matt Josefowicz, Director of the Insurance Practice at Novarica, talks about how the multi-channel distribution model in insurance is evolving.
	The Financial Column — The Future of Credit Card Reward Programs 16th August 2009 Jim Bramlett, a Managing Director of Novantas LLC, said today on “The CEO Show,” “People have come to expect that their patronage will be rewarded in some way. Plus, companies depend on these programs to provide data and insight and targeted communications to these customers that …

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