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This issue explores how banks can use primacy, personalization and scoring to deepen customer relationships and form new ones.
The quality of customers originated through digital channels is of growing concern to traditional banks, particularly as the COVID-19 pandemic has accelerated the shift to digital.
After years of towing the line on rate negotiations for retail deposits, many bankers have resumed the uneconomic and inefficient practice that often delivers premium rates to customers who aren’t loyal to the bank.
WSJ speaks to Novantas’ Andrew Frisbie on deposit rates, using Novantas data to analyze customer behavior.
We are pleased to report the following news from the Federal Deposit Insurance Corporation (FDIC)