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Novantas Review | Winter 2020

This issue explores how banks can use primacy, personalization and scoring to deepen customer relationships and form new ones.

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Race to Quality: Rethinking Digital Onboarding

The quality of customers originated through digital channels is of growing concern to traditional banks, particularly as the COVID-19 pandemic has accelerated the shift to digital.

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The Art of Saying “No” in Retail Deposit Rate Negotiations

After years of towing the line on rate negotiations for retail deposits, many bankers have resumed the uneconomic and inefficient practice that often delivers premium rates to customers who aren’t loyal to the bank.

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Deposit Rates Are Taking a Pandemic Nosedive

WSJ speaks to Novantas’ Andrew Frisbie on deposit rates, using Novantas data to analyze customer behavior.

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Building Quality and Quantity of Customers in Digital Channels

CBA Webinar

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FDIC Selects 14 Companies in Tech Sprint to Modernize Bank Financial Reporting

We are pleased to report the following news from the Federal Deposit Insurance Corporation (FDIC)