CBA LIVE 2016
Jason Holmes, Vice President, Home Equity Product Management, TD Bank
Craig Peak, EVP, Director of Consumer Credit Product, IBERIABANK
Lee Kyriacou, Managing Director, Novantas
Zach Wise, Principal, Novantas
For years, the conversation about end of draw has focused on customer education and preparedness. Now that these programs have been established, a critical issue has arisen: how do banks keep volume up and customers coming back for more? Join us as industry experts offer their advice on how banks can increase customer retention and make sure customer service departments are prepared.