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Digital Disruption – Next Gen Sales, Service and Management – In and Out of the Branch

3rd Annual SalesScape Symposium

Digital disruption is moving the banking industry worldwide towards a multi-channel sales model, and impacting the way banks serve customers. The purpose, function and format of the branch is changing, while the bank tries hard to build lasting customer attachments in a constantly evolving virtual world.

The bar is not just rising, its moving entirely. To lead effectively, you not only need to be thinking long term about the changing roles of your people, their skills, and incentives, but also about the role of management in the digital age. We see a radically new set of management skills and processes needed to manage local and distributed workforces.

As an attendee at this year’s SalesScape Symposium, you will be part of a highly interactive discussion that brings together actionable data and insights from thought leaders in a series of presentations, small group discussions and hands-on activities. Over the course of two days, we’ll cover the transition from traditional branch-based sales, service and management to the new remote, market- based delivery system enabled by digital advancements. So join your peers and be part of the dialogue as we track the impact of digital on sales, service and management both inside and outside the branch.

 

 

For more information, contact Novantas Marketing

+1 (212) 901-2772


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