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“Hal has finally arrived” –it’s Man vs Machine

BISA 2018 Annual Convention

Wayne Cutler, Executive Vice President, Novantas

Customers trust their financial advisors to invest their hard-earned savings and plan for their future.  For generations, the customer-advisor relationship has been established through one-on-one personal interactions. Fast-forward to today: customers are increasingly comfortable with, and in some cases prefer using, digital channels to manage their investments. Furthermore, with new regulations, bank advisor programs are investigating lower cost-to-serve and consistent advisor models. This presentation will review key insights from recent research designed to:
a) assess customers’ appetite for Robo-Advice and
b) understand retail banks’ opportunity to compete in the space.

For more information, contact Novantas Marketing

+1 (212) 901-2772

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