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Industry Insights

Research

2018 Global Multi-Channel Survey

Consumers are completing more complicated tasks online with each passing year.

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Novantas Perspectives

Checkmate: An Account for Everyone

The recent news that Bank of America discontinued its free online checking account has generated significant attention from the media, consumer groups, financial analysts, and other industry providers.

Novantas Perspectives

Bank Buyers Beware: Today’s Deposits Need Credit Burn-Down Rigor

The scale imperative has never been greater in the U.S. banking industry as the largest institutions reap the benefits of digital presence and marketing heft to acquire an outsized share of consumer and commercial relationships.

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Novantas Perspectives

Commercial Banking Performance — 3rd Quarter 2017

Commercial Banking performance has become more varied, raising the question ‘are you different?’

Research

novantas review

Transformation

In this issue, you will get a first look at our proprietary research about what consumers think about robo advisors and the characteristics that make a bank distinct. We also dig into how financial institutions can stay afloat in their data lakes and how to tackle thorny issues that can arise when banks use technology to make segmented offers to their customers.

Articles

Why Should Consumers Choose Your Bank? Distinctiveness in the New World of Retail Banking

For years, Novantas has challenged banks with the question: Why should someone choose your bank?

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Articles

Crystal Ball: Banking on 2018

As we head into 2018, there are a few certainties for the banking industry. While we don’t have a crystal ball, we know a lot of smart folks who spend time thinking about these issues.

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Articles

Lenders Need to Seek New Skills from Commercial Bankers

The commercial bank executive of tomorrow will look a lot like a quick-thinking technology executive or a nimble start-up CEO.

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Articles

Sending the Right Signals: Industry Advancements in Behavioral Life Measurement

The prospect of rising interest rates and more competitive pricing is challenging one of the banking industry’s traditional ways to value deposits.

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