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Industry Insights

Novantas Viewpoint

This Month In Commercial Banking – October 2020

In the latest issue of This Month in Commercial Banking, Novantas examines how banks can confront profitability challenges, exploring surge deposits, negative rates and new ways to engage customers digitally.

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Novantas Viewpoint

Canadian Consumer Banking Behaviour – October 2020

The September data show branch consumer usage making a delayed comeback in response to the general easing of lockdown.

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Novantas Viewpoint

This Month in Retail Banking | October 2020

It’s been more than six months since banks began overhauling their operations to serve customers during the pandemic, but there is room to make more adjustments.

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Perspectives

Canadian Banks Face Challenges from Mortgages, Pandemic

The current crisis is far different than the global financial crisis of 2008 and structural fault lines are beginning to emerge due to the highly-leveraged position of Canadian consumers.

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Novantas Viewpoint

This Month In Commercial Banking – September 2020

Novantas explores topics including surge deposits, exception pricing, and hospitals pivoting to electronic treasury management.

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Novantas Viewpoint

Canadian Consumer Banking Behaviour – September 2020

In this second monthly bulletin, we look at the continuing impact of COVID-19 on Canadian consumer financial behaviour with respect to channel usage, particularly branch trends compared with other channels.

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Novantas Viewpoint

This Month in Retail Banking | September 2020

This is typically the time of year when people return to normal routines after the relaxed summer months. But as we all know, 2020 is anything but normal.

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Novantas Viewpoint

This Month In Commercial Banking – August 2020

This issue explores pricing trends and the fast-growing need to use geolocation data as a way to better understand business activity.

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Novantas Viewpoint

Canadian Consumer Banking Behaviour – August 2020

Tracking changes in Canadian financial consumer behaviour and attitudes with respect to channel usage consequent upon the longer-term impacts of the COVID-19 pandemic.

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Novantas Review

Novantas Review | Summer 2020

The Digital Reckoning – Pandemic speeds the push for new engagement models