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Industry Insights

Articles

Commercial Calling | Corporate Liquidity Will Be a Key Issue in 2019

Most bank executives weren’t making much of a fuss about alternative lenders in the middle-market lending business at the start of the year. Oh, how times have changed.

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Articles

Deep Dive | Alternative Lenders Grab More Market Share

Most bank executives weren’t making much of a fuss about alternative lenders in the middle-market lending business at the start of the year. Oh, how times have changed.

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The Details are in the Data

Checking In

Most of the consumers who have opened a new checking account over the past three years are young and embrace technology.

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The Details are in the Data

Musical Chairs

Bankers already know that they are paying more to acquire new customers, but the pace of change is particularly dramatic when compared with just two years ago.

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Articles

Primacy Stretches Far Beyond the Checking Account

Bankers have long considered the active checking account to be the most important factor in forming a lasting customer relationship.

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Articles

Sitting Down with Novantas | James Chessen

As the chief economist of the American Bankers Association, James Chessen keeps an eagle eye on bank earnings, credit-card delinquencies and other metrics that provide insight into the state of the industry.

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Articles

Time to Pump Up Bank Marketing Plans

The role of marketing in customer acquisition is becoming increas­ingly important as banks navigate rising rates, competition from fintechs and the digital migration.

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Articles

Articles

The Push to Retain Low-Rate Savings in a High-Rate Industry

Most consumers are keeping their money in low-yielding savings accounts even as rates climb ever higher and competitors try to woo them with sweeter deals.

Articles

Making the Shift to 3D Sales

Most banks still operate in channel silos despite vast amounts of research that show this structure leads to lost revenue, undue credit risk and widespread inefficiency.

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