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Industry Insights

Novantas Perspectives

Commercial Banking Performance — 1st Quarter 2017

Lackluster results with continued weak loan and deposit growth as well as a small decline in ROA

novantas review

2017: A Window of Opportunity

Opportunities in a promising new environment

Articles

Accelerating Digital Migration: Necessary, Tough and Rewarding

In the next phase of customer migration from branch to digital, every aspect of face-to-face and voice-to-voice interaction needs to be mapped and evaluated for digitization.

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Articles

Replacing Lost Sales Conversations with Multi-Channel Appointment Setting

With the continuing decline of branch visits, a robust appointment setting process for both customers and sales associates is now an integral component of retail sales.

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Articles

Regional Bank Challenges in Launching a Direct Bank

Executive teams contemplating a direct bank should prioritize three major agendas: strategy, analytics and the target growth model.

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Articles

Rethinking Bank M&A — Identifying, Pricing and Capturing Value in Today’s Environment

The value of M&A is changing. Traditional acquisition synergies are giving way to new sources of value, and banks will need to adapt.

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Articles

Strategic Funding Optimization: A More Proactive Balance Sheet Management Tool for ALCO

For too long, funding has been a neglected cousin in the strategic planning process. But there are storm clouds gathering — driven by rising rates, competition and increased regulatory focus on liquidity. Going forward, banks need an enterprise-wide strategic funding optimization approach.

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Articles

Deposit Promotions at what Cost? Measuring Marginal Cost of Funds

As rates continue to rise, it is critical to deploy a better metric to compare the costs of rate based deposit raising strategies against one another, and against alternative marketing or investment spending.

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Research

2017 Omni-Channel Shopper Survey

In this research brief, Novantas presents current highlights from our ongoing Shopper Surveys of U.S. consumers.

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Articles

Regulation: An Opportunity to Get It Right

As reforming the Dodd-Frank Act takes center stage in Washington, it is important for federal lawmakers to hunker down and get this one right. Consumers and bankers alike stand to benefit from reform, but balance is key.

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