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Industry Insights

Novantas Viewpoint

This Week in Retail Banking | May 30, 2020

Despite continued reopening around the country, the prolonged COVID-related disruption and mounting retail bankruptcies are creating much uncertainty about how quickly banks should resume more normal branch operations.

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Novantas Viewpoint

This Week in Retail Banking | May 23, 2020

As the country continues to ease COVID-19 restrictions, banks want to know what to expect across different markets when cities begin to reopen.

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Novantas Viewpoint

This Week in Retail Banking | May 16, 2020

There are clear patterns emerging to suggest we may see a longer-term evolution in commuter patterns, but some consumers are signaling a desire to return to old habits as bans lift. Banks must be careful not to fumble the opportunity to migrate consumers (and some employees) to digital channels.

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Perspectives

COVID-19 Serves As Catalyst for Change in Canadian Branch-Based Banking

Many banks have resisted cutting branches for years, but today’s customers are being forced to turn to alternate channels.

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Novantas Viewpoint

This Week in Retail Banking | May 9, 2020

Banks have spent nearly two months entrenched in the fallout from COVID-19 and it’s now time to pump up efforts in areas like digital onboarding and marketing which will be increasingly critical in the months to come.

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Novantas Viewpoint

This Week in Retail Banking | May 2, 2020

Across the country, many people are now accustomed to working from home during the COVID-19 pandemic, prompting businesses to realize that face-to-face contact may not be as important as they thought.

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Perspectives

Commercial Deposits Surge, But Which Ones Are Sticky?

Commercial deposits are surging across the industry, driven by credit-line drawdowns and changes in the way corporate customers are managing liquidity.

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Novantas Viewpoint

This Week in Retail Banking | April 25, 2020

As some states begin to re-open the economy, banks will start thinking about the re-entry plans for their retail networks.

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Perspectives

Corporate Treasury Teams Are Key to Company Resilience During COVID-19

There’s no doubt that COVID-19 is having widespread implications for corporate treasurers at companies of all sizes – from liquidity challenges to supply-chain disruptions.

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Novantas Viewpoint

This Week in Retail Banking | April 18, 2020

It was another tough week for banks as jobless claims topped 22 million, PPP funds ran dry and online banking systems crashed just as the much-anticipated stimulus checks began to arrive.

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