bg-arrow-down icon-arrow-up icon-back-to-top icon-linkedin icon-menu icon-search icon-twitter logo-white slider-arrow-left-gray slider-arrow-left slider-arrow-right-gray slider-arrow-right

Industry Insights

Novantas Viewpoint

This Month In Commercial Banking | March 2021

This month’s Commercial Banking report dives into some important topics as we (hopefully) approach the end of the COVID-19 pandemic.

, , , , , , ,

Novantas Viewpoint

Canadian Consumer Banking Behaviour | March 2021

Channel analysis shows, unsurprisingly, branch visits are down significantly, mobile app usage is up and consumers are embracing the live chat feature.

, , ,

Novantas Viewpoint

This Month in Retail Banking | March 2021

As we pass the one-year milestone since the COVID-19 pandemic ground life to a halt, we continue to look in our rearview mirror for learnings that can be applied as the retail banking industry moves forward.

, , , , , ,

Novantas Viewpoint

Novantas Viewpoint

Novantas Viewpoint

This Month in Retail Banking | February 2021

In this issue, Novantas explores actions that banks can take to address current trends – and those that may be on the horizon.

, , , , , ,

Novantas Viewpoint

This Month In Commercial Banking | January 2021

The COVID-19 vaccine roll-out is slowly under way, but that doesn’t lessen the urgency for banks – and their customers – to become more efficient through digital channels.

, , , , , ,

Novantas Viewpoint

Canadian Consumer Banking Behaviour | January 2021

Novantas continues to look at the pandemic’s impact on Canadian consumer branch usage and other retail trends.

, , ,

Novantas Viewpoint

This Month in Retail Banking | January 2021

The first weeks of 2021 haven’t been the clean reset from 2020 that most Americans wanted.

, , , , , ,

Novantas Viewpoint

Canadian Consumer Banking Behaviour – December 2020

The analysis shows that branch usage declined between October and November, likely due to new restrictions as COVID-19 cases rose.

, , ,