Stranded capacity. Idle tellers. Fewer walk-ins. Customer attitudes toward branches are changing, but too many banks are still following the old workforce models. Think creatively to get the most out of your employees – and make them happier, too.
The Fed cut rates, but that doesn’t mean your bank should. Or should it? In either case, your deposit strategy needs urgent attention because history tells us that deposit costs continue to rise even when the Fed reduces rates.
Is your bank a tortoise or hare? Lower rates will make banking more difficult, but your customers are still going full steam ahead in the race toward digital. Can you keep up or will someone else meet them at the finish line?
The process of scoring deposit customers can have faster impact than you might think. Novantas reveals ways to optimize scoring now.
Should your bank cut rates just because the Fed did? It’s not an easy decision. Novantas explores rate trends and strategies in the latest Perspective.
How much do banks really know about their customers? The new issue of the Novantas Review explores strategies that bank can use to identify the most valuable deposits and prospects.
With all eyes on the Fed, banks can take steps now to maintain profitability without sacrificing much-needed digital investment.
The Fed may have stopped raising rates, but banks haven’t. Competition is forcing banks to pay up for deposits.
The flattening yield curve is expected to continue pressuring industry profitability in coming months, even though the Fed has hit the brakes on interest-rate hikes.
Banks often waste time and money pitching their products to consumers who aren’t even shopping for a new banking relationship. New tools can help banks target prospects more effectively.