Industry Insights
Articles
Risk and the Road Ahead: What Bank Directors Need to Know
To cope with market volatility and heightened regulatory pressure, bank boards must play a much more proactive role in risk management.
Articles
Back to the Drawing Board for 2012
As banks gear up for 2012, the problem is not just overcapacity, but obsolete capacity. Deeper cost cuts must fit within a larger plan to rebuild the business.
Articles
Avoiding a Sales Productivity Crisis
Will branch staff cuts exacerbate the revenue crisis in retail banking? Much hinges on sales productivity. Leading banks are using four levers to meet the challenge.
Articles
Pricing for Opportunity in Home Equity Lending
Advanced pricing skills will be critical as home equity lenders compete for selective growth opportunities going into next year.
Articles
Overemphasis on Coaching Kills Sales at Bank Branches
Novantas recently surveyed banks about how branch managers spend their time and found that banks whose managers spend more time on direct selling than on coaching outsell other banks by more than 30%.
Articles
Reconstructing the Retail Banking Business
Facing continuing revenue headwinds, retail banks will need transformative cost reductions to cope with the new realities of a challenging market.
Articles
Threading the Needle for Consumer Loan Growth
In elasticity-based pricing; cross-sell and account consolidation; and risk-adjusted returns, there are performance opportunities that can be realized next year.
Articles
Commercial Customers: Coping with an Uneven Recovery
In an uncertain market, winning commercial banks will use targeted strategies to gain market share and serve customers more fully, especially in mergers and acquisitions.
Perspectives
Prioritizing for Growth in Commercial Banking
To grow in a market that is only partially recovered, commercial bankers will need a set of focused initiatives that match strengths with select opportunities.
Articles
Efficiency, Growth and Risk: Striking a Critical Balance
As banks gear up for 2012, finance and risk managers will need to lead the charge in aligning future strategies with the changing circumstances that financial institutions face.