Industry Insights
Articles
Commercial Calling | Corporate Liquidity Will Be a Key Issue in 2019
Businesses now hold more than $4 trillion of liquidity in the U.S. With rates rising and the slope of the yield curve shifting, stakes are high for banks.
Articles
Deep Dive | Alternative Lenders Grab More Market Share
Most bank executives weren’t making much of a fuss about alternative lenders in the middle-market lending business at the start of the year. Oh, how times have changed.
Articles
Sitting Down with Novantas | James Chessen
As the chief economist of the American Bankers Association, James Chessen keeps an eagle eye on bank earnings, credit-card delinquencies and other metrics that provide insight into the state of the industry.
Data Insights
Musical Chairs
Bankers already know that they are paying more to acquire new customers, but the pace of change is particularly dramatic when compared with just two years ago.
Articles
Primacy Stretches Far Beyond the Checking Account
Bankers have long considered the active checking account to be the most important factor in forming a lasting customer relationship.
Data Insights
Checking In
Most of the consumers who have opened a new checking account over the past three years are young and embrace technology.
Articles
The Push to Retain Low-Rate Savings in a High-Rate Industry
Most consumers are keeping their money in low-yielding savings accounts even as rates climb ever higher and competitors try to woo them with sweeter deals.
Articles
A Surprise Profit Center May be Lurking in Your ATM
Stop taking those off-premise ATMs for granted.
Articles
Making the Shift to 3D Sales
Most banks still operate in channel silos despite vast amounts of research that show this structure leads to lost revenue, undue credit risk and widespread inefficiency.
Articles
Time to Pump Up Bank Marketing Plans
The role of marketing in customer acquisition is becoming increasingly important as banks navigate rising rates, competition from fintechs and the digital migration.