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Branch Staffing: Reflective of Local Sales Dynamics?

This article originally appeared in BAI Banking Strategies Branch staffing decisions should be based on markets, customers and local sales dynamics, not spreadsheet averages driven by operating results. For all that has been written about branches succumbing to the digital onslaught, it seems clear that banks will be clinging to the majority of their street corner outlets for some time to come. But it would be a big mistake to cling to antiquated branch management ...

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