Average branch-based product portfolio balances have grown 8.5% in the last two years, with savings/MMA/HSA and checking accounts growing close to 12.5%. Dive into the details
The number of consumer accounts per branch has grown 3.6% from 2015 to 2017, with checking accounts now representing close to 49% of all branch accounts. Dive into the details
The industry slowed the focus on selling to existing customers in 2017. On average, the rate of cross-sell was down close to 10% from 2016’s high of 17.2 asset or liabilities products sold per every 1,000 consumer households.