With the continuing decline of branch visits, a robust appointment setting process for both customers and sales associates is now an integral component of retail sales.
For too long, funding has been a neglected cousin in the strategic planning process. But there are storm clouds gathering — driven by rising rates, competition and increased regulatory focus on liquidity. Going forward, banks need an enterprise-wide strategic funding optimization approach.
The value of M&A is changing. Traditional acquisition synergies are giving way to new sources of value, and banks will need to adapt.