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The New Formula for Branch Productivity

After years of dodging online banking and the decline of the paper check, the traditional retail branch has finally run out of room to maneuver. No longer can banks afford to maintain forests of transaction-oriented branches and the extensive staff required to support them. The reasons are many, including recent sharp acceleration in customer online migration; a steepening decline in paper check usage; heavy regulatory impact on major fee revenue streams connected with the checking ...

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