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Transformation Dilemma: Radical Efficiency Gains vs. Repositioning for Digital

In challenging industry circumstances, winning banks will define the next phase in their growth strategies and lay out individual paths to sustainable profitability.

Bank executive management teams face a pressing challenge to simultaneously improve financial performance and transform the business model for digital competitiveness. While leaders have clung to hope for a return to hospitable market conditions that would ease pressures and transitions, unforgiving realities are forcing aggressive action. The fundamental issue is that industry profitability has not fully recovered following the recession. Compared with a 13.4% average return on equity over the decade preceding the ’07/’08 downturn, ...

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