The speed and extent of change in branch activity are unprecedented.
To keep pace and promote successful branch transformation, retail banking leaders need comprehensive branch productivity and sales benchmarks and dynamic tools to translate these benchmarks into action.
SalesScape is an innovative benchmarking platform, drawing on a database of over 17,000 branches and growing, across 20+ banks in North America. The intuitive platform is designed to improve the speed and depth of branch productivity and sales diagnostics, providing bankers with easy access over 100 online reports and views relative to peers and within their own branch networks. The online platform is also part of a comprehensive program that provides ready access to Novantas productivity and sales effectiveness experts and an industry forum for discussing challenges and best practices.
Core Benefits
Increase productivity
Identify opportunities to redeploy staff, change the branch workforce structure and increase efficiency.
Improve revenue generation
Refine sales and account opening practices to focus on targeting the right customers, better capitalize on walk-in traffic, and deploy sales staff based on market opportunity.
Augment and improve decision-making
Create more accurate goal expectations based on competitive performance in similar markets, re-calibrate staffing models, and set realistic performance targets.
TRANSLATING BENCHMARKS INTO ACTION
Benchmarking Report
Annual branch performance assessment conducted by Novantas productivity experts. Includes detailed report outlining current performance relative to industry benchmarks and a working session with Novantas.
Online Tool
Annual Symposium
Key METRICS
Workforce Productivity
- Teller productivity
- Sales productivity
- Sales production
- Return on sales force
Sales Effectiveness
- Household acquisition
- New-to-bank product cross-sell
- Cross-sell to existing households
- Conversion ratio
- Portfolio product penetration
- Product and household attrition
Small Business
- Business acquisition
- Deposit penetration
- Loan penetration
- Services penetration
- Product and business attrition
Snapshot of SalesScape’s granular data insights
Sales Per New Consumer Household in the First 90 Days Continue to Decline
New Household Acquisition Starts to Rebound…Slowly
Super Regionals Continue to Sell More Products Per Branch Than Regional Banks
The Digital Evolution Influences Sales Performance for Super Regional Banks
New Customer Sales Decline, Banks Are More Effective at Onboarding
Household Acquisition & Cross-Sell to New Customers in Regional Banks
Product Resources
First Tennessee Bank Selects Novantas’s SalesScape™ Program to Drive Branch Scorecard Targets Across their Footprint
Press Release
Press Release
3rd Annual SalesScape™ Symposium
Related Resources
news
Novantas Named to Prestigious IDC FinTech 100 Rankings for the 9th Year in a Row
“Whether our clients are in marketing, product, pricing, channel optimization or treasury, our products are increasingly relied on to make better enterprise decisions” – Darryl Demos, Head of Data and Technology Solutions at Novantas
event
Improving Confidence In Network Management In An Accelerating Digital World
Novantas Webinar Series
news
Novantas Named to Prestigious IDC FinTech Rankings by IDC Financial Insights
For the eighth year running Novantas is ranked among the FinTech Top 100.