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This Month in Retail Banking | September 2020

This is typically the time of year when people return to normal routines after the relaxed summer months. But as we all know, 2020 is anything but normal.

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This Week in Retail Banking | July 25, 2020

Regardless of whether we’ve hit a “new normal” or not, banks cannot ignore the fact that the retail business is accelerating its shift from strategies based on branch centricity to a more digital-first, customer-centric model.

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This Week in Retail Banking | July 3, 2020

With more than two million COVID-19 cases reported and more than 127,000 deaths, there is no question that changes in U.S. consumer and corporate behavior will last for several more months.

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This Week in Retail Banking | June 27, 2020

A new surge of COVID-19 cases is tearing through several states, raising doubts about whether the economy will be able to make a V-shaped recovery.

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This Week in Retail Banking | June 6, 2020

The U.S. is grappling with heightened uncertainty this week. For retail banking, this includes assessing myriad supply and demand issues to determine if the business and behavioral changes experienced during the pandemic are temporary or permanent.

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This Week in Retail Banking | May 30, 2020

Despite continued reopening around the country, the prolonged COVID-related disruption and mounting retail bankruptcies are creating much uncertainty about how quickly banks should resume more normal branch operations.

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