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This Week in Retail Banking | May 30, 2020

Despite continued reopening around the country, the prolonged COVID-related disruption and mounting retail bankruptcies are creating much uncertainty about how quickly banks should resume more normal branch operations.

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This Week in Retail Banking | May 23, 2020

As the country continues to ease COVID-19 restrictions, banks want to know what to expect across different markets when cities begin to reopen.

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This Week in Retail Banking | May 16, 2020

There are clear patterns emerging to suggest we may see a longer-term evolution in commuter patterns, but some consumers are signaling a desire to return to old habits as bans lift. Banks must be careful not to fumble the opportunity to migrate consumers (and some employees) to digital channels.

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