Canada Archives | Novantas

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Canadian Consumer Banking Behaviour – December 2020

Novantas Viewpoint

The analysis shows that branch usage declined between October and November, likely due to new restrictions as COVID-19 cases rose.

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<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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Canadian Consumer Banking Behaviour – November 2020

Novantas Viewpoint

Last month’s report hazarded that there may be a future reversal of the resurgence of branch usage as some provinces reinstated restrictions in October.

novantas viewpoint

<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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Canadian Consumer Banking Behaviour – October 2020

Novantas Viewpoint

The September data show branch consumer usage making a delayed comeback in response to the general easing of lockdown.

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<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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Canadian Banks Face Challenges from Mortgages, Pandemic

Nick Young, Michael Jiwani and Kevin Travis

The current crisis is far different than the global financial crisis of 2008 and structural fault lines are beginning to emerge due to the highly-leveraged position of Canadian consumers.

<img width="300" height="118" alt="" loading="lazy" data-srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" data-src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" data-sizes="(max-width: 300px) 100vw, 300px" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="300" height="118" src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="" loading="lazy" srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" sizes="(max-width: 300px) 100vw, 300px" />

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Canadian Consumer Banking Behaviour – September 2020

Novantas Viewpoint

In this second monthly bulletin, we look at the continuing impact of COVID-19 on Canadian consumer financial behaviour with respect to channel usage, particularly branch trends compared with other channels.

novantas viewpoint

<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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Canadian Consumer Banking Behaviour – August 2020

Novantas Viewpoint

Tracking changes in Canadian financial consumer behaviour and attitudes with respect to channel usage consequent upon the longer-term impacts of the COVID-19 pandemic.

novantas viewpoint

<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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COVID-19 and the Canadian Consumer

Novantas Viewpoint

Canadian banks have made significant changes to their operations due to COVID-19, but there’s more work to be done.

novantas viewpoint

<img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" alt="novantas viewpoint" loading="lazy" data-src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="195" height="84" src="https://www.novantas.com/wp-content/uploads/2019/11/novantas_viewpoint.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="novantas viewpoint" loading="lazy" />

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COVID-19 Serves As Catalyst for Change in Canadian Branch-Based Banking

Nick Young and Kevin Travis

Many banks have resisted cutting branches for years, but today’s customers are being forced to turn to alternate channels.

<img width="300" height="118" alt="" loading="lazy" data-srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" data-src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" data-sizes="(max-width: 300px) 100vw, 300px" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="300" height="118" src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="" loading="lazy" srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" sizes="(max-width: 300px) 100vw, 300px" />

novantas perspective

Bank of Canada Holds Rates Steady, But Banks Still Face Challenges

Adam Stockton and Kevin Travis

The Bank of Canada held its target for overnight rates steady at 1.75%, but warned that recent economic weakness will bear close watching. Novantas has identified four key banking issues to monitor throughout the year.

<img width="300" height="118" alt="" loading="lazy" data-srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" data-src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" data-sizes="(max-width: 300px) 100vw, 300px" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="300" height="118" src="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png" class="attachment-bones-thumb-300 size-bones-thumb-300 wp-post-image" alt="" loading="lazy" srcset="https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-300x118.png 300w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-500x197.png 500w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-380x150.png 380w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective-400x158.png 400w, https://www.novantas.com/wp-content/uploads/2017/05/novantas_perspective.png 752w" sizes="(max-width: 300px) 100vw, 300px" />

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