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Digital Race Speeds Up Amid New Industry Challenges

Digital acquisition of customers is quickly becoming one of the most important metrics for the U.S. industry, joining the old standards of efficiency ratios, net interest margins and market-to-book. Fintechs have long focused on such metrics. As branches lose foot traffic, digital acquisition is critical to banks as well.

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The Changing Face of Business Banking

The entrepreneurial spirit is alive and well in the U.S. and Canada — and it looks younger and more diverse than ever.

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A Little Bank Embraces Robo Investing

With $3.5 billion in assets and 17 branches, Cambridge Savings Bank isn’t an obvious example of a cutting-edge financial institution.

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SigFig Sees Banks As Robo Partners

While many fintech start-ups are trying to compete with traditional financial-services providers, Mr. Sha sees his firm as a partner to banks that are exploring the nascent world of robo-advice.