Looking Ahead to 2021: A Year for Bank Agility
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This Month in Retail Banking | November 2020
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This Month in Retail Banking | October 2020
It’s been more than six months since banks began overhauling their operations to serve customers during the pandemic, but there is room to make more adjustments.
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This Month in Retail Banking | September 2020
This is typically the time of year when people return to normal routines after the relaxed summer months. But as we all know, 2020 is anything but normal.
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This Week in Retail Banking | August 1, 2020
While the industry is clearly being transformed due to COVID-19, the urgency surrounding the pandemic’s impact on banking seems to have slowed.
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This Week in Retail Banking | July 25, 2020
Regardless of whether we’ve hit a “new normal” or not, banks cannot ignore the fact that the retail business is accelerating its shift from strategies based on branch centricity to a more digital-first, customer-centric model.
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This Week in Retail Banking | July 18, 2020
New cases of COVID-19 are accelerating and the CDC is forecasting that rates will continue to rise over the next four weeks.
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This Week in Retail Banking | July 11, 2020
The uncertain environment continues to produce conflicting signs.
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This Week in Retail Banking | July 3, 2020
With more than two million COVID-19 cases reported and more than 127,000 deaths, there is no question that changes in U.S. consumer and corporate behavior will last for several more months.
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This Week in Retail Banking | June 27, 2020
A new surge of COVID-19 cases is tearing through several states, raising doubts about whether the economy will be able to make a V-shaped recovery.
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This Week in Retail Banking | June 13, 2020
Fintech competitors are playing an important role in the banking landscape during the COVID-19 outbreak.