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Consumer Branch Balances Grew 8.5% in Last Two Years

Average branch-based product portfolio balances have grown 8.5% in the last two years, with savings/MMA/HSA and checking accounts growing close to 12.5%. Dive into the details

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The Industry Slowed the Focus on Cross-sell in 2017

The industry slowed the focus on selling to existing customers in 2017. On average, the rate of cross-sell was down close to 10% from 2016’s high of 17.2 asset or liabilities products sold per every 1,000 consumer households.

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Balance Originations per Branch Remain Flat

While balance origination per branch was essentially flat year-over-year (< 1% increase), dollar productivity increased 1.5% due to a drop in FTE. Dive into the details

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